Terms of service

Last updated: May 20, 2026

OVERVIEW
This website is operated by barkbuddys.us. Throughout the site, the terms “we”, “us” and “our” refer to barkbuddys.us. We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink.

SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your country or region of residence. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction.

SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including payment information) may be transferred unencrypted. Payment information is always encrypted during transfer over various networks.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our pet products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part of the content) without notice.

SECTION 5 - PRODUCTS OR SERVICES
Certain products, including pet toys, pet accessories, feeding supplies, grooming items, and seasonal collections, may be available exclusively online through the website.

These products may have limited quantities and are subject to return or exchange only according to our Return & Refund Policy.

We have made every effort to display as accurately as possible the colors, materials, and images of our products. However, we cannot guarantee that your device’s display of any color will be accurate.

We reserve the right to limit the sales of our products or services to any person, geographic region, or jurisdiction on a case-by-case basis.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. In the event that we make a change to or cancel an order, we may attempt to notify you using the e-mail address and/or phone number provided at the time the order was made.

SECTION 7 - THIRD-PARTY LINKS
We are not responsible for examining or evaluating the content or accuracy of third-party websites and shall not have any liability for third-party materials or websites.

SECTION 8 - PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy.

SECTION 9 - ERRORS, INACCURACIES AND OMISSIONS
We reserve the right to correct any errors, inaccuracies, or omissions and to update information or cancel orders if any information on the website is inaccurate at any time without prior notice.

SECTION 10 - PROHIBITED USES
In addition to other prohibitions set forth in the Terms of Service, you are prohibited from using the site or its content:

(a) for any unlawful purpose;
(b) to solicit others to perform unlawful acts;
(c) to violate any applicable laws or regulations;
(d) to infringe upon our intellectual property rights or the rights of others.

SECTION 11 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
In no case shall BarkBuddys, our directors, employees, affiliates, suppliers, or service providers be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, or consequential damages arising from your use of the service or any products purchased through the website.

SECTION 12 - INDEMNIFICATION
You agree to indemnify, defend, and hold harmless BarkBuddys and our affiliates, partners, employees, and suppliers from any claim or demand arising out of your breach of these Terms of Service.

SECTION 13 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide services shall be governed by and construed in accordance with the laws of the United Kingdom.

SECTION 14 - CHANGES TO TERMS OF SERVICE
We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates to our website.

SECTION 15 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at:

Operator: BarkBuddys
Email: support@barkbuddys.us
Phone: +44 07917753981
Address: 71 Aldbanks, Dunstable LU6 1AH, United Kingdom