Shipping policy

Last updated: May 20, 2026

This Shipping Policy applies to all purchases made on barkbuddys.us and outlines our fulfillment and delivery practices.

Order Processing Time All orders are processed within 1 to 3 business days (Monday through Saturday, excluding Sundays and public holidays). “Processing time” refers to the period from order confirmation to the moment the shipment is dispatched from our facility.

Shipping Time & Delivery Estimates

We fulfill orders domestically within the United Kingdom to ensure reliable and efficient delivery for all pet supplies, accessories, and pet care products.

Shipping Origin: All orders are shipped from our specialized fulfillment warehouse located in the United Kingdom.
Estimated Shipping Time: Once dispatched, the estimated shipping time is 3 to 5 business days.

Shipping Cost We offer Free Shipping on all orders across the United Kingdom. No handling or delivery fees apply.

Tax Information

VAT: Since we ship domestically within the United Kingdom, no customs duties apply. Applicable VAT will be calculated at checkout based on your shipping destination and United Kingdom tax regulations.

Shipping Locations We currently ship exclusively within the United Kingdom. If your destination is not listed at checkout, please contact us for further assistance.

Tracking Your Order Once your order has shipped, you will receive an email containing the tracking number. You can track your shipment status through the link provided in the email or directly on our website.

Delays Delivery times are estimates and may vary due to external factors such as weather disruptions, courier delays, or high seasonal demand. We appreciate your understanding in the event of any unforeseen delays.

Contact Information If you have any questions regarding our shipping policy, please contact us:

Operator: BarkBuddys
Email: support@barkbuddys.us
Address: 71 Aldbanks, Dunstable LU6 1AH, United Kingdom
Phone: +44 07917753981